Aditum Case Study

UI/UX Case Study

Aditum

Enhance your lifestyle with seamless and intuitive home automation from Aditum.

Problem Statement

Current smart home applications often fail to deliver an inclusive user experience and typically lack comprehensive accessibility features, making them challenging to use for individuals with disabilities. Additionally, users who own multiple smart home products often face the inconvenience of managing different interfaces and separate apps for each device, leading to a fragmented and frustrating user experience.

Possible Solution

Aditum offers an inclusive and cohesive smart home app designed to ensure accessibility and simplify the user experience for managing multiple smart home products. The app provides a unified interface that supports a wide range of smart home devices, enabling seamless integration and control from a single platform.

Aditum also allows users to create customizable dashboards and personalized routines that automate multiple tasks, enhancing convenience and ensuring touch-free operation of their smart home.

Target Audience

Tech-Savvy Users

Individuals with Physical Disabilities

People with Temporary Disabilities

Caregivers and Family Members

The Approach

To design Aditum, I adopted a user-centered approach, focusing on the diverse needs of our target audience. My process included extensive research, user interviews, and usability testing to ensure the app is intuitive, accessible, and effective for all users.

My Role

Design Strategy

Problem Solution

Information Architecture

Empathy Mapping

Usability Testing

User Flow

Prototyping

Wireframes

Competitive Analysis

Visual Design

User Research

User Persona

Design Process

Emphatize

User Research

User Interview

Entrant Analysis

Define

User Persona

User Journey Map

Empathy Map

Competition Analysis

Ideate

Brainstorming

Card Sorting

User Flow

Design

Paper Wireframes

Visual Design

Prototype

Test

CheckUsability

Survey Insight

Improvements

Emphatize Phase

Qualitative Research

To ensure Aditum meets the needs of a diverse user base, I conducted in-depth interviews with individuals from various target groups. These interviews provided valuable insights into the unique challenges and preferences of each group, enabling me to design a smart home app that is truly inclusive and user-friendly.

Interview Questions

describe your daily routine and how you currently use smart home technology within it?

What security features do you expect from a smart home dashboard?

Do you share your smart home devices with others (family, friends, caregivers)? What challenges does this present, if any?

What features do you consider must-haves in a smart home dashboard?

How do you feel about automation within smart home technologies? Do you have any concerns about it?

Can you walk me through a situation where you had difficulty with smart home technology?

How important is the visual design of the app interface to you? What visual elements do you find most helpful?

Have you used different apps or services to control your smart home products?

Key Insight Derived

Users desire a unified smart home app that integrates multiple devices to streamline their daily routines and reduce the complexity of managing different apps.

Sharing devices within a household presents challenges in maintaining consistent settings and ensuring that all users are comfortable with the system.

Accessibility features like voice control and customizable interfaces are crucial, but there is room for improvement in providing more options for color contrast and haptic feedback.

Automation is appreciated for its convenience, but users still want the ability to manually control their devices to prevent over-reliance and address potential malfunctions.

Conclusion

To enhance user satisfaction and engagement, I need to focus on Designing an inclusive app that integrates various smart home devices seamlessly. Prioritize strong security measures, intuitive visual design, and robust support resources. Incorporate advanced automation while maintaining manual control options, and improve accessibility features to cater to a wider range of users.

Quantitative Research

How old are you?

18 - 30

30 - 50

50 +

Do you encounter problems with compatibility between different products?

Yes

Somehow

Users express satisfaction with controlling their smart home in one inclusive app

Yes

Somehow

What motivates you most when using smart home system and products?

Comfort

security

Accessibility

Power saving

Which Smart products do you find most useful?

Ac \ Thermostat

kitchen appliances

Lighting solutions

Home security

Other

Have you quit using a smart product due to its complexity?

Yes

Somehow

In what way do you use to set up your new smart product?

Manual instructions

Family & Friends

Trial & Error

Videos & Tutorials

How do you like to control your smart home system along with the control app?

Physical buttons

Voice assistant

Routins

Key Insight & Next Steps

Creating a single app to control all smart home devices, addressing compatibility issues.

Designing an intuitive setup process with clear instructions and in-app support.

Developing routines and automation, and improving voice assistant integration.

Highlighting features that enhance comfort and convenience to boost user satisfaction.

Define Phase

User Persona

Emily Lavi

Age

Status

Occupation

Location

Marrid

Therapist

Tel-Aviv

Personal Quote

“I want my home to be as independent as I am. Every app and device should help me do more on my own, not remind me of my limitations”

Breif Story

Emily suffered from spinal cord injury five years ago and uses a wheelchair for mobility. Emily is tech-savvy and enjoys integrating technology to enhance her independence.

Goals

To manage her home environment efficiently without needing physical assistance, and to advocate for more accessible technology in her professional and personal networks.

To seamlessly integrate new smart home devices without the need for extensive setup or configuration.

To be familiar with accessible technology that can be used by people with similar mobility challenges.

Frustations

Struggles with apps that require fine motor skills. She needs voice-activated controls and touch-friendly interfaces that are easy to use from her wheelchair.

Frustration with interfaces that are not customizable to her specific needs, such as adjustable control sizes or alternative input methods.

Needs

Interfaces that are customizable to her specific needs, such as adjustable control sizes and alternative input methods.

Tools to manage her home environment efficiently without needing physical assistance.

Shlomi Azrad

Age

Status

Occupation

Location

Marrid

Engineer

Ashdod

Personal Quote

I want my smart home to be just that smart. Managing ten different apps to control one house isn’t smart; it's complicated. There’s got to be a better way to bring everything together seamlessly

Breif Story

Shlomi is an electrical engineer living in Ashdod. He enjoys convenience and technological integration in all aspects of his life. Shlomi is an avid tech enthusiast who keeps up with the latest smart home products.

Goals

To streamline and optimize his home environment for maximum efficiency and comfort

To integrate all his devices into a seamless. interconnected network that can be controlled with minimal effort.

Frustations

He is often disappointed by the complexity of managing multiple apps to control various aspects of his home, wishing for a more unified system.

Shlomi finds it frustrating when devices from different manufacturers don’t work well together causing disruptions in his home automation.

He finds it frustrating when his smart devices cannot anticipate his needs based on previous interactions and insted require manual adjustments each time.

Needs

A single app to control all smart home devices, eliminating the need to manage multiple apps.

Seamless integration of devices from different manufacturers to prevent disruptions in home automation.

Tools to streamline and optimize his home environment for maximum efficiency and comfort.

Empathy Map

Think?

Say?

Feel?

Do?

Why is this so hard?

"I’ve found a great setup that works"

"This app needs better voice recognition"

Where should i start ?

"I’ve found a great

setup that works"

Hopeful

Annoyed

Ask friends

Nervous

Enthusiastic

Frustrated

Impatient

Assists others with

their smart setups

Use voice control

Use automation

Compare products

Tech should adapt to me

Tech should be customizable

without being complex

One platform should control everything

Competition Analysis

Inclusive Apps

Apple Home

Smart Things

Smart Life

Inclusive apps designed to control a wide range of compatible smart home devices from various manufacturers.

Key Points:

Strengths: Centralized control reduces the need to switch between multiple apps, simplifying user interaction and reducing cognitive load.

Weaknesses: Often, these apps require a certain level of tech-savviness to set up and manage, which might be challenging for users with severe mobility issues.

Brand Specific

Switcher

Lg Thinq

Mi Home

electronics manufacturers develop their smart home ecosystems, requiring the use of their specific apps to control their devices.

Key Points:

Strengths: These apps often provide a seamless and highly optimized user experience for controlling a range of products from the same brand.

Weaknesses: The major limitation is the lack of interoperability with other brands. Users invested in these ecosystems may find it difficult to integrate devices that are not from the same family, which limits flexibility and choice.

Voice Assistants

Google Assistant

Alexa

Self Build

Voice assistants such as Google Assistant and Amazon Alexa allow users to control smart home devices through voice commands.

Key Points:

Strengths: Voice control is inherently accessible, reducing the physical demands on users and enabling easy and intuitive interactions.

Weaknesses: Voice assistants rely on the user's ability to speak clearly and distinctly, which may be a barrier for individuals with certain speech impairments. Additionally, the effectiveness can vary greatly depending on the acoustics of the room and background noise levels.

User Flow

The Process of Adding Routin

The Process of Creating New Room

Information Architecture

High-Fidelity Wireframes